Gratitude: Rossland you Rock!

Yesterday I woke up, my first day of “retirement”, a word I hate as I don’t feel like I am ready for that word, not yet anyway.  So lets start again. Yesterday I woke up, the first day of a new beginning. I enjoyed my coffee, dealt with emails and headed out for a chilly mountain bike ride. As I peddled up hill, I felt a little off balance, this was my first day of freedom and it just felt like any other day. The last year has been a rollercoaster of emotions, so perhaps it is understandable when you hand in your key and walk out the door to a different life, it feels a little anti-climactic.

As I rode, I let my thoughts drift over the last 20 years, thinking about the life we built in this little mountain town. Since arriving in Rossland, in 1997, the community has mostly known us as “the vets”, rather than Rob and Elaine.  For many people, living in a small community takes some getting used to, especially if you are a professional and in the public eye.  You quickly realize that everyone seems to know everyone else’s business, everyone is related, people talk behind your back and not everyone wants what you have to offer.  You grow thicker skin and remind yourself to focus on the positive.  After all, “haters gonna hate”. As I rode along in the beautiful fall weather I was reminded again about all those positives of small town life and realized that what I am feeling as I move on to this new beginning is gratitude.

Cultivating gratitude doesn’t cost any money but has huge benefits.  So here is my list of all the great things about living in Rossland, the most amazing small town in Canada. The place that we will picture when we hear the word “home”, as we head out on this new beginning.IMG_2335.jpg

  1. Everyone knows your business:  Yes, it is often annoying as hell to live life with no anonymity but it also means you have a whole community that has your back and is helping raise your children (I usually knew the trouble my kids were in before they arrived home from school, thanks to the local gossips!).
  2. The amazing outdoors:  How cool is it to live on the side of a mountain where I can ride my bike in any direction and within 10 minutes be in the woods!  Enough said.IMG_2374.JPG
  3. Kids can be kids:  My kids could walk to school alone every day, which is pretty cool. Even cooler though is that the biggest concern was wildlife.  End of day announcements at our school were often a wildlife update ” On your way home, today be alert, there is a mother bear and cubs hanging out on the corner of Cooke Ave. and Nevada Street kids”.  Where else can your kids grow up and not need to carry a key, because most of us don’t lock our doors. So awesome!
  4. Buying groceries is a social event:  You pop out to pick up a jug of milk and return home 2 hours later because you saw everyone you know at the local grocery store and got to catch up with all your friends!
  5. A community that cares:  Losing a school due to declining enrolment and lack of government funding? No problem, Rosslanders fought hard to save their high school and when they lost the battle, they picked themselves up and started an independent high school. Need a skate park? Rossland to the rescue and a group of committed community members made it happen (slowly to be sure, but the cement was poured this fall along with a new Youth Center).  Love riding or hiking our amazing network of trails? Thank Friends of the Rossland Range.  Looking for something to do this weekend? Check out the amazing programming available from the Rossland Arts Council.  Rosslanders not only know the meaning of community, they live it.  In fact, many people in this community inspire me to be a better person and to get involved.

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To our home town as well as the amazing communities of Trail, Fruitvale,  and the surrounding areas, thank you.  It has been an honour and privilege to be part of this community as your veterinarians.  Now, as we start this new chapter, we look forward to getting to know you as Rob and Elaine.  See you on the trails!

The Story of Frank and Zelda

The early years of running our own veterinary hospital were hard. We were open 6 days a week, on call 7 days a week and raising two young children with no family close by for support. I know this sounds like one of those stories you tell your kids… “you think you have it tough, well let me tell you about tough! Ever try to repair a smashed pelvis and fractured femur with a drooling baby on your back and another one screaming in a playpen next door?” I’m not complaining, it’s just the facts of what our early years as practice owners were like. It was the life we chose and after every exhausting day we looked at each other and agreed it sure beat being back in the dysfunctional partnership we had escaped. In those early years of raising a practice and raising a family, one of the highlights of every night was bedtime. I know, all you parents out there can relate…please, please just go to sleep, we need some adult time. No, the highlight wasn’t getting the kids to sleep, (although this was sweet too), the highlight of our day was story time.  Clean and warm from their bath and cuddled in their jammies we would take turns laying down on their little beds and reading stories. Often, for two exhausted vets, this turned into the kids poking us and saying mommy/daddy finish the story, as we found we were reading ourselves into slumber. I recall Dr. Suess books being especially effective at putting us soundly to sleep.

A little book called “Pizza for Breakfast”, was one of our favorite stories from this period. I do not recall how it ended up in our home, but it was a lovely little fable about Frank and Zelda, two portly restauranteurs who ran a small mom and pop pizza shop. They worked hard making their delicious pizza but were always wishing for more…more customers, a bigger restaurant, etc. After each wish, a “little man” would show up at the restaurant and their wish would be granted. Unfortunately, as each of their desires came true, a set of new problems appeared and they would end up lamenting to each other…”Frank/Zelda we need a plan”.

Our journey as veterinarians was not unlike Frank and Zelda’s (minus the magic little man to grant us our wishes, we just had hard work and staying power on our side) and over the years on those particularly difficult, stressful or truly draining days one of us would catch the other’s eye and say “Frank/Zelda we need a plan”.

How do you sell a veterinary practice? Well, obviously you need a plan and be prepared that plan is going to take some time to execute. Our goal was to get out before we were a couple of washed up, cranky shells of our former selves but still had enough energy to start a new chapter. So how do you sell a multi doctor veterinary practice without going corporate? These days it ain’t easy but we have a few tips for those of you in the same situation.

  1. Stop being a dick and start mentoring your young associates. I am not kidding about this, treat your entire team the way you would want to be treated if you were in their position. Respect, responsibility and appreciation for what they do for you goes along way with all your employees. Model the leadership you want to instil in the new owner and be patient. If you deal with your employees with honesty, transparency and respect you are setting the foundation for a respectful ownership transition.
  2. Evaluate your motives for selling and make sure your are truly ready to let go of the reins and give up control. This was a big one for me. Are you mentally ready to move on and let someone else take control of your practice? Only you can answer this question but you better spend some time reflecting on it and make sure you will be able to step aside when the time comes.
  3.  Have a professional evaluation long before you decide to sell. Address any management problems and get the place in tip top shape prior to looking getting serious about a sale.
  4. Recognize it is going to get stressful and set up expectations at the beginning of your negotiations. We have a great relationship with the associate who purchased our practice but even so, we all agreed that what was most important, to the three of us, was to remain friends. Then, when things get tense, and they will, be ready to step back, put yourself in the buyer’s shoes and be reasonable. Do you really want to sell? You better be willing to give a little and not always get your way.
  5. Let go of your ego, the stories of how much you sacrificed to build your practice and say goodbye to your ridiculous expectations of what your practice is worth. At the end of the day, it is worth what someone will pay for it. Get an evaluation, negotiate for a fair price but again, don’t be a dick. That will just lose you a sale and potentially a valued friendship.
  6. Don’t look back. When the documents are signed and you hand over the keys to the kingdom just pat yourself on the back and be happy. When the dust settles, you will realize you’ve given yourself a gift, the freedom to begin a new chapter and the chance to turn to each other and say “Frank/Zelda we need a plan”.

 

 

Life is messy, painful and plain fucked up…

In an instant, life can change.  While we count our blessings and hold our children close to our heart, another family is experiencing the greatest loss and a grief beyond measure.  Our thoughts, prayers and love go out to them during this time of sadness.

Life is precious and while I don’t know what the future holds for those most dear to me, I do know this.  We are given one life and each of us has the choice of what we will do with our time on earth.  How we will choose to live.  What we will do with this amazing gift.

It may bring you comfort to view another’s tragedy from the safety of your judgemental lens.  We have all done it.  Trying to find the reason why, if only to justify how this could never happen to you or those you love.  If you feel you can manage all risks and follow the rules, never step outside the boundaries that you have designed to keep yourself safe, I get it, but am here to tell you I think you’re missing the point.  And, I believe you are at risk of a much bigger tragedy, to reach the end and realize you never truly lived.

Life is messy, painful and sometimes just plain fucked up.  You can’t escape it, you can only accept it and try to find the moments of beauty.  Because they do exist.  The lucky ones, embrace their passions, accept the risks and live life on their own terms, knowing not everyone gets this.  How sad for those who have never had the courage to experience new horizons, to follow a passion and know true joy, and who instead live life in the shadows and let fear hold them back.

To all of you who have provided your love and support our deepest thanks and gratitude.  Embrace this life, take chances, make mistakes, fall in love, have an adventure and make sure that when you are standing at the top of the mountain, looking back on your life, it is filled with amazing memories of the things you did, the people you loved, the lives you touched and not the fears and judgements that prevented you from truly living.